Refund and Cancellation Policy


Refund and Cancellation Policy
Effective Date: 26/06/2025
App Name: Astro Srinath Astrologer
Company: EVOKING ASPIRE EDUCOMP PRIVATE LIMITED
Email: astrosrinath78@gmail.com

1. Digital Services and Non-Tangible Products

Astro Srinath Astrologer provides astrology-related digital content and personalized services. These are non-tangible, irrevocable services, and once delivered, they cannot be returned or exchanged.

2. Refund Policy

  • All purchases are final. We do not offer refunds for digital products or services once the order is confirmed and the service is delivered.

  • However, if a technical issue occurs on our end and you do not receive the service, you may be eligible for a refund after proper verification.

  • Refund requests must be made within 48 hours of the transaction by contacting us via email.

3. Cancellation Policy

  • You may cancel a subscription service at any time through your Google Play account settings. The cancellation will apply at the end of the current billing cycle.

  • No refunds will be provided for unused time in a billing cycle after cancellation.

  • For one-time paid consultations or reports, cancellations are not allowed once the request has been submitted or processing has begun.

4. How to Request a Refund

To request a refund (if eligible), please contact us at:

Email: astrosrinath78@gmail.com
Include:

  • Your name

  • Transaction ID

  • Date of purchase

  • Reason for the refund request

Our team will respond within 3–5 business days.

5. Contact Us

For any questions related to refunds or cancellations, reach out to:

EVOKING ASPIRE EDUCOMP PRIVATE LIMITED
3F-4, OZONE CENTRE, SECTOR-12, Faridabad Sector 12, Faridabad-121007, Haryana
Email: astrosrinath78@gmail.com

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